The Accord Metropolitan

The breakfast was amazing, really had ga ood breakfast, varieties of food, clean, staff was very kind and friendly, orders like Puri, coffee, Dhosa, came very fast, overall value for the money we paid

I recently had the pleasure of staying with my mother at Accord Metropolitan, and I must say, it was an absolutely delightful experience. From the moment we arrived, the hospitality and warmth of the staff made our stay truly memorable. A special mention to Chef Nataraj, whose culinary expertise left us in awe. Every meal was a masterpiece, crafted with precision and flavor that made dining at the hotel a highlight of our stay. His dedication to providing an exceptional gastronomic experience truly stood out. At the front desk, Aarthi was a beacon of professionalism and warmth. She ensured a seamless check-in and was always available to assist with any requests, making sure our stay was comfortable and hassle-free. Her friendly demeanor and attention to detail set the perfect tone for our visit. Archana from Room Service deserves high praise for her prompt and courteous service. She ensured that our room was always in perfect condition, and any special requests were met with efficiency and a smile. Her commitment to guest satisfaction truly made a difference. The restaurant manager Gurunathan and the staff Trisha, Bikash, too, were incredible—attentive, polite, and always ready to go the extra mile to provide an unforgettable dining experience. Their hospitality and service were impeccable, adding to the overall charm of the hotel. I highly recommend Accord Metropolitan to anyone looking for a luxurious and welcoming stay. The dedication and warmth of the team, especially Chef Nataraj, Aarthi, Archana, Gurunathan and the entire restaurant staff, made our visit truly special. We look forward to returning soon!

The outstanding staff members Sohini n Teresa need to be awarded n acknowledged for their natural, caring n genuine concern for the comfort n enjoyable stay of guests. They went above n beyond to make sure our dissatisfaction in certain areas were rectified n we were comfortable. Hats off also to the 3 managers as well as all the attentive front desk staff. Kimi from the spa was also great at what she does. The hotel could do with a review at the restaurant where breakfast was served. They were understaffed, n not to mention waiting in a que to be seated, resulting in us waiting between 30 to 40 minutes for simple coffee or tea n when it did eventually arrive was cold. We actually walked out on an occasion when it took so long n had to go to the room for coffee....really unacceptable. Due to the many issues with not only beverages but the food as well, we were sent a bowl of fruit....we just had fruit for breakfast , really inconsiderate. We sent it back n was replaced by plate of deserts n chocolate.....I'm diabetic. But the positive was the manager n chef kindly obliging to make chicken dishes, that was not on the buffet, for us which was delicious n much appreciated Really disappointed with this so called 5* establishment.

Front desk were cordial and courteous. Staffs were nice.

It was super clean and the hot shower was a bliss given the fact that we reached there early in the morning at 1 am, we had a great sleep on their comfy bed. Staff were polite and respectful. Geetha who attends the frontline at the door was so hard working and modelled high work ethics, running up and down like a bee. She welcomed us with smile that’d showed her passion in her work. Prashad was kind enough to help us with all our needs. Keep up the great work guys.