The Accord Metropolitan

The breakfast was amazing, really had ga ood breakfast, varieties of food, clean, staff was very kind and friendly, orders like Puri, coffee, Dhosa, came very fast, overall value for the money we paid

I recently had the pleasure of staying with my mother at Accord Metropolitan, and I must say, it was an absolutely delightful experience. From the moment we arrived, the hospitality and warmth of the staff made our stay truly memorable. A special mention to Chef Nataraj, whose culinary expertise left us in awe. Every meal was a masterpiece, crafted with precision and flavor that made dining at the hotel a highlight of our stay. His dedication to providing an exceptional gastronomic experience truly stood out. At the front desk, Aarthi was a beacon of professionalism and warmth. She ensured a seamless check-in and was always available to assist with any requests, making sure our stay was comfortable and hassle-free. Her friendly demeanor and attention to detail set the perfect tone for our visit. Archana from Room Service deserves high praise for her prompt and courteous service. She ensured that our room was always in perfect condition, and any special requests were met with efficiency and a smile. Her commitment to guest satisfaction truly made a difference. The restaurant manager Gurunathan and the staff Trisha, Bikash, too, were incredible—attentive, polite, and always ready to go the extra mile to provide an unforgettable dining experience. Their hospitality and service were impeccable, adding to the overall charm of the hotel. I highly recommend Accord Metropolitan to anyone looking for a luxurious and welcoming stay. The dedication and warmth of the team, especially Chef Nataraj, Aarthi, Archana, Gurunathan and the entire restaurant staff, made our visit truly special. We look forward to returning soon!

Everything about this hotel is soo good!! Excellent service by all staffs. Friendly, attentive and helpful!! Reception check in n out was seamless. Bfast buffet was so yummy!! Spl Mention to Chef Guru, who made our morning so good n fulfilled as he filled our hungry tummies with yummy food!! He, when the extra mile by asking and serving us perosnally. His perosnal touch made our experience beyond expectation!! Sous Chef, himself came by to speak to guest and fulfilled their meal preferences. Zodiac bar also was good. Prices were reasonable and was served by Jeeva who was so attentive to our request and orders. Accord Metropolitan Chennai, you have exceeded my expectations and thank you for an awesome stay!!

The property was well maintained and the room was top notch and exceeded expectations. Accepted my special request and fulfilled them on-time. The staff from the doorstep, reception check-in area and laundry at the property were courteous. Special mention to staffs named Sivashanmugam, Riyaz and Barani did their job very well.

The breakfast was fantastic with lots of options. More impressive was the restaurant staff attending to the guests. I stayed for nine nights and without fail they impressed me all days. So much so, we returned back for lunch and dinner some of the days. The various cusuines served at Bricks Oven were up to mark and delicious. Especially, the Rajastan Food Fare. The housekeeping was so prompt in keeping the rooms clean. One of the days, we turned on the 'DND' Do Not Disturb sign and they took the trouble to call me to check as to when they could enter to clean. The hotel staff at the reception was so welcoming. They were so prompt in carrying the heavy shopping bags and sending it to our rooms promptly without getting confused. Especially, on the last day of my stay when we were packing our stuff, they helped out with many things. Eg. weighing scale for the bags, scissor, carton box,etc. Excellent management and it is a great teamwork. All staff were aligned in the customer service goals. Kudos!!